I’m trying to teach my brain to focus on the positive aspects of my job and not the negative/stressful parts. I know that anywhere I work will have its share of stress and shit to deal with, in which case I should be focusing on the benefits I receive from doing this job.
I don’t think I’ve really dove into what I do for work, but I manage a dental practice (two offices). I used to work in dental about five years ago and am very familiar with the healthcare field since I was just at a dermatology practice for almost three years. I definitely add value to this office and everyone I work with makes sure to tell me, which I appreciate.
The reason it’s so stressful is because the doctor I am working for hasn’t had an office manager for the past ten years, and on top of that all of the front desk staff wasn’t calling on insurance claims, getting patients insurance information, demographic information… you know, all the common sense stuff that you get in a healthcare practice! Needless to say, I walked into a literal clusterfuck.
As those of you have read in previous posts, I am very hard on myself. In the beginning of this job I kept telling myself that after a year the office would be running smoothly and it would be a walk in the park… well I was VERY wrong and of course am upset with myself about it. What I fail to acknowledge is the fact that I had basically zero training at this job, there were about seven people who came and went within my first six months of working there, we see upwards of 25+ patients a day and also the phones don’t stop ringing.
I am the person who checks patients in and out, answers the phones, schedules patients, calls on claims, sends out claims, sends dental records, coordinates referring patients to specialists, billing, etc. I do it all. This is why I’m so overwhelmed, but it’s also why the office isn’t where I want it to be at this point. I am doing too much and there’s barely any time to breathe, let alone fix the past four years of chaos that went on in the office.
Alright I realize I said I was going to talk about the perks and focus on the positives, but I feel like I need to explain the work load and why I have trouble remembering the good things. Something that the doctor I work for did for us last week was she paid for us to have a private pilates lesson; not only that but after the session she signed us up for another one for the end of this week! She wanted to get back into pilates and she thought we could all use a nice stress relief, and it’s great to work for someone who genuinely cares about their employees.
Another great thing is she has a house in Hawaii, and she lets her employees go stay there for free! Well we obviously pay for the airfare, but we have a house to stay in! My boyfriend and I will be taking advantage of that in October. I can also basically take off whenever I want to as long as I give enough notice! I get paid well, I’m not salary so I still get paid overtime, and for Christmas she gave me $400 in AMEX gift cards.
Overall, there are definitely great benefits from being at this job. I have no plans to leave, I know I can get this office where it needs to be. I just need to remind myself that good things take time, and I am doing my best. I feel like reminding myself of the good will keep me motivated and more positive. ♡